Privacy Policy

1. Who We Are

This Privacy Policy applies to services provided by KineticLab, including our website kineticlab.app and our mobile applications, such as CCSE Test.

For privacy questions, data requests, or deletion requests, you can contact us at [email protected].

If applicable, the legal entity responsible for data processing is: [KineticLab OÜ].

2. Data We Collect

We aim to collect only the data needed to provide, maintain, improve, and secure our products. Depending on how you use our services, we may process:

• Contact data: such as your email address if you contact us directly.
• Device and technical data: such as device type, operating system, app version, language, diagnostics, and crash information.
• Usage data: such as interactions with app features, learning progress, completed tests, or premium access state.
• Purchase data: information needed to validate in-app purchases, subscriptions, refunds, or premium access.
• Support data: any information you voluntarily send when requesting help.

We do not intentionally collect national identity numbers, financial card details, health data, biometric data, or other sensitive information through CCSE Test.

3. How We Use Data

We use data for the following purposes:

• To provide and operate our apps and website.
• To unlock premium features after a valid purchase.
• To restore purchases and prevent purchase abuse or fraud.
• To improve product quality, performance, and user experience.
• To diagnose errors, crashes, and technical issues.
• To respond to support requests and user inquiries.
• To comply with legal, tax, platform, and security obligations.

4. Legal Bases for Processing

Where applicable under GDPR or similar laws, we rely on the following legal bases:

• Contract: to provide the app, premium features, and support you request.
• Legitimate interests: to improve, secure, and monitor our services.
• Consent: where required for optional features or communications.
• Legal obligation: where we must retain or process data for compliance reasons.

5. In-App Purchases and RevenueCat

CCSE Test uses in-app purchases to unlock premium features. Purchases are processed by the relevant app store, such as Google Play. We do not receive or store your full payment card details.

We use RevenueCat to manage purchase validation, entitlement status, restore purchases, and premium access. RevenueCat may process purchase identifiers, app user identifiers, device information, and transaction-related metadata for these purposes.

You can learn more about RevenueCat’s privacy practices here: https://www.revenuecat.com/privacy/

6. Third-Party Services

We may use trusted third-party providers to operate our website and apps, including hosting, analytics, crash reporting, app store distribution, payment validation, and support tools.

These providers may include, depending on the product and platform:

• Google Play and Google services for Android distribution, billing, and app management.
• Apple services for iOS distribution and billing, where applicable.
• RevenueCat for purchase management and entitlement validation.
• Hosting and infrastructure providers used to deliver our website and services.

We only share data with third parties when necessary to provide our services, comply with law, process purchases, maintain security, or improve reliability.

7. Data Retention

We keep personal data only for as long as necessary for the purposes described in this Policy. Retention periods may vary depending on the type of data and the reason it is processed.

• Support emails are kept for as long as needed to respond and maintain service records.
• Purchase records may be retained as needed to restore access, prevent fraud, and comply with accounting or platform obligations.
• Technical logs and diagnostics are generally retained for a limited period unless needed for security or debugging.

8. Data Security

We use reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet or mobile service can be guaranteed to be fully secure.

9. International Transfers

Some service providers may process data outside your country or region, including outside the European Economic Area. Where required, we rely on appropriate safeguards such as contractual protections or other lawful transfer mechanisms.

10. Your Rights

Depending on your location, you may have rights over your personal data, including the right to access, correct, delete, restrict, object to processing, request portability, or withdraw consent where processing is based on consent.

To exercise your rights, contact us at [email protected].

If you are in the European Union or a similar jurisdiction, you may also have the right to lodge a complaint with your local data protection authority.

11. Account Deletion and Data Deletion

If any of our apps allow account creation, users may request deletion of their account and associated personal data by contacting us at [email protected].

CCSE Test does not require users to create an account for basic use. If you request deletion of data associated with support messages or app identifiers, we will process your request where technically and legally possible.

12. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.

13. Cookies and Website Data

Our website may use cookies or similar technologies for basic functionality, performance, analytics, or security. You can control cookies through your browser settings. Disabling cookies may affect some website features.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date above. If changes are significant, we may provide additional notice where appropriate.

15. Contact

If you have questions about this Privacy Policy or how we handle personal data, contact us at:

KineticLab
Email: [email protected]
Website: https://kineticlab.app/